Sold and Purchased a Home in Lithonia, GA
I would have to write a book to describe all that Chantrell and her team have been to my family. They have helped us sell our previous home and finally helped us close on our new home. The level of patience and understanding that they have provided has been outstanding. We probably had more contracts on homes than anyone could possibly imagine, but they never gave up on us. Selling our previous home was easy, they came in, had amazing pictures taken and we had multiple offers the first week. Now finding a home was the challenge. We thought we found the home for us, but after going back and forth for 3 months we had to let it go and move on. The Executive Assistant, Lisa, is one of the most positive people that I have ever met in my life. I’m pregnant and stressed out during this process from the beginning, but she always kept me calm. She answered every question I had and if she didn’t know the answer she would find out and get right back to me. The broker, Chantrell, has provided great expertise and has been honest which for me and my husband is everything. She has taken care of us as if we were her own family so I felt assured we were in good hands. When we walked away from our first contract, she did all she could to get our money back. She went above and beyond her job to make calls to help us. Even though we were not able to get it, her doing that made us feel confident in her. We recently closed on our home and she had a conflict with the closing but she made sure she was there for that moment. Chantrell and her team is not only the Real Estate Professionals we used, but they are now our family, and I would highly suggest anyone entrusting your future family home in their hands!
— Jeff & Nicole M.